Still need app trouble shooting


EnderCal1012 2022-09-09 00:44 (Edited)

I was recently suggested to use Ctrl+S to take screenshots. But when I screenshot I get a message saying screenshot error. I linked up my .nx files to automatically open up in loweres NX but it's still not working.

nathanielbabiak 2022-09-09 02:24

In Windows screenshot files are saved when you ctrl+S, maybe you don't have write-access to the default save folder?

I forget if that default folder is the desktop or the program folder. Either way, the developer, Timo will probably reply with some ideas.

was8bit 2022-09-09 15:05

Do you have windows set up to use extension .NX to be connected with lowres??

Timo 2022-09-10 08:02

"Screenshot error" is the generic error if something fails while creating and saving the screenshot. The most probable reason is, that the desktop path is not accessible from the application. But I don't know why. Are you using Windows or Linux? (I'm developing on Mac, so I might not help anyway, but maybe someone knows something...)

EnderCal1012 2022-09-10 16:16

I'm using Windows 10

Timo 2022-09-10 18:45

Anyone with WIndows 10 has an idea?

G-9 2022-09-10 18:53

try to run the app from the cmd
maybe some debug output will popup on the console

nathanielbabiak 2022-09-10 23:47

Where is the LowRes NX executable saved on your machine? Can you save it to your user directory? (Not C:\Program Files.)

Within windows file explorer, at the address bar, type %HomePath%. When I do that, it navigates to C:\Users\Nate. Are you able to navigate to your machine's HomePath folder, and if so, can you try to write a dummy file to that location (to verify write access)?

For me, screenshots in LowRes NX for Windows 10 are saved here: C:\Users\Nate\Desktop. Can you verify you have write access to your version of that folder too?

G-9 2022-09-11 07:13

tysm, i actually needed that %HomePath% for a project

nathanielbabiak 2022-09-14 03:54 (Edited)

Looking at Timo's screenshot code here it's also possible you have an unusual network setup or a region issue...

Is there any chance your desktop file path is pointing to a network location? Or your desktop file path is virtualized or re-routed in some way? Or is the date/time set to something far in the future or past? Or your regional settings aren't western alphabet?

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